Refund policy
No 'Change of Mind' returns -
We do not accept "change of mind" returns. So, please choose your items carefully before purchasing.
However, we can refund your payment for an order if you change your mind and cancel the order before it is packed and despatched. To cancel the order, please contact us by email at admin@styledecor.com.au.
If your order arrives with damaged, missing or incorrect items -
Please contact us immediately by email (at admin@styledecor.com.au) if your order arrives with damaged, missing or incorrect items. We may ask you to provide photos or videos of any damaged or incorrect items and will arrange for a replacement or refund. If we ask you to return the item, we will send you a shipping label so that you do not pay the cost of return shipping. Do not return any items before contacting us first. Refunds will be issued to the original payment method.
If you need to make a warranty claim -
All items sold by us come with a 12-month manufacturer's warranty. If you need to make a warranty claim, please contact us by email at admin@styledecor.com.au. Do not return any items before contacting us first and getting the go ahead.
For further information or advice -
For further information or advice regarding returns, please contact us by email at admin@styledecor.com.au .